FAQ

Doxmand
The brand was established in August, 2017. All our products are manufactured and sold under this brand. If you’d like to know more, you can read about it here.

Why the ultrasonic wild animal repellents?
My grandparents had fought for years against the damages caused by deer and boar. They have tried plenty of methods, but none proved to be effective. I decided to develop a device, where there won’t be any backsides and it works against wild animals without hurting them. It brought a huge success, the damages went to minimal, and people started to notice and I got more and more phone calls. Soon my invention became a product.

How do we know its effectiveness?
We have developed these devices in areas where people couldn’t grow anything because of the high pressure of deer and boar. Thanks to our products the damages became minimal. We have thousands of happy customers in Europe. But it’s better if you read about the reviews of us from agricultural people, who have already tried it.

What is ultrasound?
Ultrasound is above 20kHz which humans can’t hear, but it is annoying for animals. Ultrasound is safe to use, not like traps and fences. Animals will leave the area because of the irritating sound, they will not panic and run, they can’t get stuck in it and get hurt.

How can I order?
You can order through our webshop, or you can write us an email to contact@doxmand.ro.

Do I need to register for ordering? Is it worth registering?
You can order without registration, but all our coupons and sales are available only to registered customers.

Is delivery for free?
Delivery is free in Hungary. Outside of Hungary the shipping costs depend on the delivery company, we mainly use GLS.

Do I get an invoice of the order?
Yes of course. The invoices are send out in email.

Do the devices have guarantee?
Yes, we give 1 year guarantee outside of Hungary.

If I order but I’m not satisfied, what can I do?
In 30 days you have the opportunity to send back the device. We can either figure out if it has some problems, or we can send you back the money of your order (which doesn’t include shipping costs, only the price of the device(s) you send back)

How can I pay?
There are three ways to pay:

• Bank Transfer
• PayPal
• SimplePay 

Bank Transfer
You can transfer the money to our bank account after the order. You will need the following data:

Company: Doxmand Hungary Kft.
Bank: OTP Nyrt.
IBAN: HU42 1173 7155 2145 3719 0000 0000
SWIFT (BIC): OTPVHUHB
Otp bank address: 16 Nador street, 1051 Budapest, Hungary

Paypal
One of the most used online payment method.

www.paypal.me/doxmand

SimplePay
It is an online payment of the OTP bank where you can pay with bank card fizetést tesz lehetővé.

How much is the shipping?
Delivery is free in Hungary. Outside of Hungary the shipping costs depend on the delivery company, we mainly use GLS.

How long is the delivery?
Usually it takes 2-7 days, but it depends also in the receiving country. We always communicate via email when we give the package to the delivery company.

Can anyone else take the package instead of me?
Yes, anyone can take your package at your address.

Which time the delivery will come?
You will get a notification from the delivery company.

I am not all day at the shipping address. What should I do?
You can give a notification to the delivery company when you order, or you can choose a package point as well.

The user manual of each device gives you all the information you need. You can find them at our webpage at ‘Documents’ or if you have already have a device it has been sent to you.

If you have any more questions, please write us to the contact@doxmand.ro

What can I do if the device stopped working?
Please if you notice anything with the devices get in contact with us. Write an email with details of the error, so we can decide if the device needs to be sent back or not.

All our devices outside of Hungary have 1 year guarantee – so we give repair service free of charge. This doesn’t include shipping costs.

You can reach us via the following email address: contact@doxmand.ro

Or by phone: +36305474097